What is Poko?

We are a natural skin care brand harnessing the power of CBD to revolutionise your skin care routine. At Poko, we strive to deliver the best in holistic skin care by combining the innovation of hemp-derived cannabidiol with tried-and-tested, skin-loving natural ingredients.

What is CBD?

CBD (aka cannabidiol) is a naturally occurring, non-intoxicating botanical compound found in hemp and cannabis. It is one of approximately 120 known ‘cannabinoids’ found in hemp.
How much are Poko products? Poko products range in price from €32 to €47. If you love discounts (who doesn’t?) subscribe to our email newsletter to get the first word about all our upcoming promotions and sales.

Are they cruelty-free?

At Proko, we are proud to say that all our products are certified cruelty-free by Leaping Bunny, the only internationally recognized certification organization for cruelty-free companies. We aim to uphold the highest standards of cruelty-free cosmetics, and Poko does not test on animals at any stage of product development.

Are they vegan-friendly?

Yes! All Poko products are vegan-friendly and free from animal bi-products.

Are they free from parabens and other harmful ingredients? All Poko products are free from silicones, phthalate, gluten, synthetic fragrances, synthetic dyes, mineral oil, and palm oil.

Are they travel-friendly?

All Poko products are under 100ml and are easily transportable in carry-on hand luggage. While we recommend using care when travelling with any cosmetic products, Poko products are packaged in sturdy containers to prevent spills.

What age are they for?

Poko products are safe for all ages, however our Rejuvenate range is specially formulated for mature skin.

What skin type are they for?

We produce high-quality natural skin care products for all skin types. Poko facial skin care products fall into three ranges – Radiance (dry and dehydrated skin) Rejuvenate (mature skin) and Revive (oily and combination skin). If you need a hand figuring out your skin type, let us help you out.

Can men use Poko?

Absolutely – Poko products are suitable for all genders.

How long does it take to see a difference?

This depends on what product you’re using. If you’re using products from the Radiance line, you should notice a boost in hydration straight away. Results from the Rejuvenate and Revive line may take several weeks.

Can I use Poko with other products and brands?

Poko products are specially formulated to complement each other, so we recommend that you use them together in your skin care routine. However, Poko products are perfectly suitable to be used along with your favourite products from other brands.

Where is Poko made?

Poko products are made in the UK in a GMP certified, ISO-9001 and MHRA audited manufacturing facility.

Can I use Poko CBD products if I’m pregnant?

Many common skin care products are not safe to use during pregnancy (such as retinoids and salicylic acid). However, since research around CBD is limited, there is currently no conclusive evidence to support whether topical CBD use during pregnancy is safe or harmful. Our CBD extract contains absolutely no THC, the intoxicating cannabinoid found in hemp and cannabis. As well as that, topical CBD cannot penetrate deeply enough through the skin to enter into the bloodstream. If you are concerned about using topical CBD during your pregnancy, consult with your doctor.

How can I get in touch?

If you have any questions not answered here, you can contact us at [email protected]

Can I add or remove products to my order?

We will be happy to accommodate you wherever possible but this will depend on your order details and how soon you contact us. Please call us as soon as you can and we will do all that we can to help.

Can I track my order?

Certainly! Your order confirmation will have included a tracking number but if you’re having any issues locating your tracking info, please contact us as we’ll be happy to assist you.

I am interested in being a stockist, how do I go about this?

Please feel free to contact our wholesale accounts manager at (email address) and they will be able to assist you with any wholesale queries you may have.

How is your CBD sourced?

We use pure, THC-free CBD extract sourced from Colorado, which is at the epicentre of hemp, CBD and cannabis research in the United States. Before it makes it on to your bathroom shelf, the CBD in our products have been rigorously tested for quality, safety and purity.

We take every step to ensure that the CBD in our products is of the highest possible standard and 100% vegan, organic, cruelty-free, gluten-free, GMO-free, and THC-free. Our products are rigorously tested for quality by an accredited third-party testing facility.

When will the order be shipped?

Your order will be shipped as soon as possible. You can expect to receive your order within 3 to 5 working days. If for any reason your order is delayed, please contact us so that we can look into this for you.

How long will it take for my order to arrive?

You can expect to receive your order within 3 to 5 working days. If for any reason your order is delayed, please contact us so that we can check your order for you.

Once I place my order can I change my delivery address?

This will depend on whether your order has been shipped by the time that you contact us. We will accommodate you wherever possible so please contact us at your earliest convenience.