We are a natural skin care brand harnessing the power of CBD to revolutionise your skin care routine. At Poko, we strive to deliver the best in holistic skin care by combining the innovation of hemp-derived cannabidiol with tried-and-tested, skin-loving natural ingredients.
CBD (aka cannabidiol) is a naturally occurring, non-intoxicating botanical compound found in hemp and cannabis. It is one of approximately 120 known ‘cannabinoids’ found in hemp.
At Poko, we are proud to say that all our products are cruelty-free. We aim to uphold the highest standards of cruelty-free cosmetics, and Poko does not test on animals at any stage of product development.
Yes! All Poko products are vegan-friendly and free from animal by-products.
All Poko products are free from silicones, phthalate, gluten, synthetic fragrances, synthetic dyes, mineral oil, and palm oil.
Poko products range in price from €32 to €47. If you love discounts (who doesn’t?) subscribe to our email newsletter to get the first word about all our upcoming promotions and sales.
Poko products are safe for all ages, however, our Rejuvenate range is specially formulated for mature skin.
We produce high-quality natural skincare products for all skin types. Poko facial skincare products fall into three ranges - Radiance (dry and dehydrated skin) Rejuvenate (mature skin) and Revive (oily and combination skin). If you need a hand figuring out your skin type, let us help you out.
Absolutely - Poko products are suitable for all genders.
All Poko products are under 100ml and are easily transportable in carry-on hand luggage. While we recommend using care when travelling with any cosmetic products, Poko products are packaged in sturdy containers to prevent spills.
This depends on what product you’re using. If you’re using products from the Radiance line, you should notice a boost in hydration straight away.
Results from the Rejuvenate and Revive line may take several weeks.
Poko products are specially formulated to complement each other, so we recommend that you use them together in your skincare routine. However, Poko products are perfectly suitable to be used along with your favourite products from other brands.
Many common skin care products are not safe to use during pregnancy (such as retinoids and salicylic acid). However, since research around CBD is limited, there is currently no conclusive evidence to support whether topical CBD use during pregnancy is safe or harmful.
Our CBD extract contains absolutely no THC, the intoxicating cannabinoid found in hemp and cannabis. As well as that, topical CBD cannot penetrate deeply enough through the skin to enter into the bloodstream. If you are concerned about using topical CBD during your pregnancy, consult with your doctor.
Poko products are made in the UK in a GMP certified, ISO-9001 and MHRA audited manufacturing facility.
We use CBD isolate in all of our products. That means, we use pure, THC-free CBD extracts that we source from Colorado, which is at the epicentre of hemp, CBD and cannabis research in the United States. Before it makes it on to your bathroom shelf, the CBD in our products have been rigorously tested for quality, safety and purity.
We take every step to ensure that the CBD in our products is of the highest possible standard and 100% vegan, organic, cruelty-free, gluten-free, GMO-free, and THC-free. Our products are rigorously tested for quality by an accredited third-party testing facility.
If you have any issues placing orders online, feel free to call us on 012118467 and we’ll be happy to help you.
We will be happy to accommodate you wherever possible but this will depend on your order details and how soon you contact us. Please call us on +448082812639 as soon as you can and we will do all that we can to help.
Please let us know which product you are interested in and we will check with the relevant department and get back to you.
If you’re interested in gaining access to exclusive discounts and promotional codes, sign up to our email newsletter.
Customers may use one promo code per order.
You will have received an email confirmation once you have placed your order but if you have issues locating this, please get in contact with us and we will provide you with these details.
Please feel free to contact our wholesale accounts manager firstname.lastname@example.org and he will be able to assist you with any wholesale queries you may have.
If you are considering purchasing from us wholesale, we may be able to provide samples on special request. Please feel free to contact our wholesale accounts manager email@example.com and he will be able to assist you with any wholesale queries you may have.
Certainly! Your order confirmation email will have included a tracking number but if you’re having any issues locating your tracking info, please contact us as we’ll be happy to help.
Your order will be shipped as soon as possible! We endeavour to dispatch all shipments as soon as we can to ensure as little waiting time as possible for you. If for any reason you suspect that your order may be delayed, please contact our support team and we will look into this for you.
You can expect to receive your order within 3 to 5 working days. If for any reason your order may be delayed, please contact us so that we can check your order for you.
This will depend on whether your order has been shipped by the time that you contact us. We will accommodate you wherever possible so please contact us at your earliest convenience.
This will depend on whether your order has already been shipped or not. Please get in contact with us at your earliest convenience and we will check to see if a change/cancellation is possible. We will always accommodate your request where possible.
Unfortunately, all completed orders are non-exchangeable.
In the event that you change your mind and wish to return an item, we must ask that you contact us and ship the product(s) back to us within 14 days from the time of delivery.
We must also ask that you return your item(s) unopened and sealed in the original packaging, along with the completed returns form.
If you wish to return an item/product, please contact us to request a returns form. You can reach us at +448082812639 or via email at firstname.lastname@example.org and we will arrange for a form to be shipped out to you.
Once this form is completed, please ensure that you use a courier service that offers tracking of your package as we require tracking on all returns packages.
We must ask that you contact us and ship the product(s) back to us within 14 days from the time of delivery.
In the unlikely event that you have returned a product that is then inspected and deemed by us to be faulty, we will cover the cost of return shipping.
We do not cover the cost of shipping for any items returned due to a customer having changed their mind (must be shipped within 14 days from time of delivery).
Once you have submitted your returned order to us, please allow for 5 to 10 working days for this process to be completed.
If you feel that the item you have purchased may be faulty, we will arrange for a return of your order so that it may be submitted for inspection. In the unlikely event that your product is deemed faulty, we will happily refund your item including all postage.
You can report faulty or damaged products to email@example.com or you can call our customer care line on +448082812639.
The returns address will be included on the returns form that is shipped to you once you contact us to request a return within 14 days from time of delivery.
Yes, we will refund back to the original method of payment charged only.